Bisou Nail Spa Policy

The purpose of this policy is to advise you as our customers, as to the services that can be expected from our nail salon, and the steps and procedures that can be taken if you, the customers are not satisfied with the services received from our salon.

We reserve the right to refuse service to:

• Anyone with open or infected wounds on the treatment area.

• Anyone with a nail condition or ill health that we suspect may be contagious, or fear would be further harmed by our services.

• Diabetic clients: Please inform our technicians so we can provide service with proper care. NO CUTTING SERVICES ARE ALLOWED.

• Anyone demonstrating inappropriate behavior to our nail technicians and other customers.

Refunds, returns and exchanges

• All services are rendered and non-refundable.

• Gel finished nails: If nails become scratched or broken, we will fix them if you notify us within 24 hours of the service. You must arrange an appointment to have your nails fixed within 7 days after your initial service. We will not offer refund or credit noted because you have simply changed your mind.